Return shipment:

We make every effort to ensure that the product meets your expectations. However, it is possible that you are not satisfied with the product. You can return the product to us in the following way:
-Return can take up to 14 days from the delivery time.
-Register your return in advance via info.vijz@gmail.com.
-Download the return form here.
-We mail a label with which you can return the package for free.
-Send the item including the return form in the original packaging.
-Retour shipments that are not carefully packaged / damaged can unfortunately not be credited.
-Once we have received the return shipment you will receive a confirmation by mail. After approval of your return shipment, we will transfer the amount to your account within 5 working days.

 

With the exception of Handmade shoes. These shoes are made on request, and therefore can not be taken back. Make sure that when you order a pair of shoes, it is the right size. If in doubt, you can contact us.

'' You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, for the exact rates consult the website of your carrier. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To exercise this right, please contact us via Info.vijz@gmail.com. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order. "